Archive for the ‘how to’ Category

The User Profile Service failed the logon error

September 7, 2014


I have had several friends and family call me about their computers giving them a “The User Profile Service failed the logon” error and their computer will not boot up. Before we talk about how to fix this let’s take a look at what you should do before you get this error. The first thing to do is to have more than one logon name with administrator privileges. This way if you can not logon with your main one you can logon with the extra one and then fix your main one. It’s a little bit of a pain when you turn on your computer because now you will have to click on a logon name but it will make fixing it later a lot easier. And if you have kids playing on your computer you should have a 3rd logon without administrator privileges for them to use. The next thing you should do is make regular system restore points. This way you’ll be able to go back in the system to a point before the user profile became corrupted.

So, on to how to fix.
The easy way is to logon with your extra logon name and then do a system restore. If you don’t have another logon account with administrator privileges you could restart in safe mode to log on with the built-in administrator account and then do the system restore.  This is what I did to fix TJ’s computer.  After I logged on in safe mode with the built in administrator account I created a new user with admin rights.  Then I rebooted to the new user and did a system restore to a couple of days before the problem.  After I rebooted the computer it was back to where it was before the error so I re-added the new user with admin rights so it would be easier if it happens again. Which it did a couple of weeks later.

Other ways are not as easy. There is a lot of help online with this problem. You should start with a google search of The User Profile Service failed the logon

So remember, (1) have another user logon with admin rights and (2) do regular system restore points. If you don’t do it now, your computer may not be able to get to the internet to read this post later.

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Malware Removal Guide for Windows

December 29, 2011

From Select Real Security.

This guide will help you clean your computer of malware. If you think your computer is infected with a virus or some other malicious software, you may want to use this guide. It contains instructions that, if done correctly and in order, will remove most malware infections on a Windows operating system. It highlights the tools and resources that are necessary to clean your system. Malware is a general term for any malicious software, including viruses, trojans, rootkits, spyware and adware.

Read the rest at

The Easiest Way To Move Your iTunes Library To An External Drive

March 1, 2011


Storage space is one of the biggest problems for laptop users. You can run out of those bytes in no time at all, especially if you fill your laptop with multimedia files like music and movies – the types of files that you keep and manage using a multimedia manager like iTunes.

A quick look at the folder sizes inside my MacBook hard drive shows that the iTunes folder occupies a large area on that near-full storage space. To regain some room to breathe, I decided to move my collections to an external drive.

If the problem is only moving everything inside the iTunes folder to the external drive, a simple cut and paste would solve it. The trick however is to keep everything intact. Nobody wants to re-fill hundreds (or thousands) of song information, re-assign all the ratings, re-paste all lyrics and re-hunt for the cover art. The only thing that should be different after the move is the location.

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Free Training Manuals for MS Office

January 2, 2011

From: Gizmos Freeware Reviews

Mouse Training is a UK-based company that offers training courses to companies whose staff use Microsoft Office. Following the release of Office 2010, the company has made available all of its training manuals for previous versions, totally free of charge. So if you’re one of the millions of people using any of the Office 2003 or 2007 apps, and you’d like some in-depth information on how to use it properly, just head on over to

Near the top of the page you’ll find free downloadable Quick Guides to the Office 2010 apps (needless to say, the full manuals for Office 2010 aren’t free!). Scroll down, and you’ll find the free guides for Office 2003 and 2007, including Word, Excel, PowerPoint, Visio, Outlook, FrontPage, Project and Access.

These are superbly-written tutorials, produced by professional trainers. Whatever version of Office you’re using, they’re definitely worth a look.

The unofficial guide to installing iTunes 10 without bloatware

September 11, 2010


iTunes 10 might be brand new, but little has changed in Cupertino. Apple still gives Windows users a single installer that clutters your hard disk with a bunch of unnecessary components, some of which can be harmful to your system’s security and reliability.

When you run the iTunes setup program, it unpacks six Windows Installer packages and a master setup program, which then installs nearly 300MB of program and support files, a kernel-mode CD/DVD-burning driver, multiple system services, and a bunch of browser plugins. It configures two “helper” programs to start automatically every time you start your PC, giving you no easy way to disable them. It installs a network service that many iTunes users don’t need. I show you how to take control of the iTunes 10 installer so you get exactly what you want and nothing more.

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How To Remove Computer Viruses At Home For Free

April 17, 2010

To the average computer user, contracting a virus is like contracting a rare disease – it brings life to a halt, it is expensive to remove, and worst of all, the probability of catching a virus is much higher than that of catching a serious disease.

After the dreaded infection, removal procedures usually include taking the computer to a service center, where technicians charge hundreds of dollars to remove the virus. But what many users don’t know is that viruses are actually not very difficult to deal with.

In fact, there are hoards of free tools on the internet that make it simple enough to remove viruses for free, for anyone with even a bit of technical savvy. These tools render spending ridiculous sums of money for a virus removal a thing of the past.

The bulk of the work is brute forcing: repeatedly attacking the virus with different scans until it gives into deletion. If you have a decent amount of time on your hands, virus removal becomes a very simple process.

Read the rest at

Fake Security Alerts – Rogue Software Screen Images

April 1, 2010

From WorldStart Computer Tips and Computer Help
When I am surfing the web I sometimes get strange message windows popping up. Windows Security Alerts or error messages saying that my computer is “infected” or “too slow”. How can I tell if they are real and what should I do about them?
Recently there has been an upswing in the number of “Fake Security Alert” messages popping up as people surf the Internet. These message windows say: Your computer is too slow, has been infected by a virus, requires an update or already has been infected with Trojans and other Malware. They are all false warnings, designed to convince users to purchase illegitimate and possibly dangerous fake security software. This article will provide sample screenshots of these phony alerts and outline a few simple ways to recognize and prevent these pesky problems.

Read the rest at WorldStart Computer Tips and Computer Help

What is a Fake Antivirus, How to Prevent or Avoid it?

March 26, 2010

from BizzNtech by Joel
Nowadays, new internet users are the main targets of fake antivirus programs, malwares and several other internet threats. Fake antivirus programs are one of the most common internet threats these days. New internet users, unaware of the fact that these programs are viruses, install these programs assuming that they are antivirus programs.
What is a Fake Antivirus Program?

Most of the people often mistake Fake antivirus programs to be real antivirus programs. Well, to be honest they actually look like. But, the fact is that they aren’t. They are usually generated by a Trojan that takes control of your computer. Some peddlers of fake anti-virus software actually design the viruses, spyware and malware that their software is supposed to detect. Once your computer is infected by such a Trojan, you keep getting pop up messages saying that your computer is infected by Trojan, virus, malware, etc.

Trojans may enter your computer through several ways. For instance- emails, advertisements, popups, etc. Usually, these kind of Trojans enter your computer when you request a free virus scan. I’m not saying that every free antivirus scan is not genuine. All I mean to say is that, just beware of the antivirus scan that you are planning to click on the web. Just do a small research about the scan provider and check if it’s genuine.

Read the rest at BizzNtech

Also see How to Remove Fake Antivirus Programs

Free AVG Rescue CD Helps gets Unbootable PCs Working

March 26, 2010

from Gizmo’s Hot Finds by MidnightCowboy
AVG have just released a free rescue CD that can be used to recover your computer when the system cannot be loaded normally, such as after an extensive or deep-rooted virus infection.

The AVG Rescue CD enables you to fully remove infections from an otherwise inoperable PC and render the system bootable again

This could also be handy for folks who this week were locked out of their PCs by a faulty update installed by BitDefender and Bullguard (which uses the same engine and signatures) which rendered many 64 bit machines useless.

The AVG Rescue CD aims to help people so affected to recover their system. Essentially, it is a portable version of AVG Anti-Virus embedded in a version of Linux so it doesn’t need Windows to operate.

You can choose to download for use with either as a bootable CD or USB stick. Apart from the AV program the software also contains a variety of useful system tools for restarting a PC such as such as a file manager and registry editor.

Read the rest at Gizmo’s Freeware Reviews

[How To] Remove A Virus That Does Not Allow To Run Virus Scan

February 13, 2010


One of my friends Mohit called me and told me that his laptop has got some virus infection in his Windows Vista OS. The virus is causing many exe applications to stop randomly. He explained his problem as :

Whenever I try to run a virus scan, It will close the anti-virus, crash windows explorer and will stop many services. The icons in the system tray are also not loading. Many exe applications are crashing randomly. I am not able to install any virus removal tool on my laptop. The in built anti-virus has also stopped responding. I am not able to run system restore on windows as the virus is killing the system restore wizard as soon as I launch it.

In such situations, when the virus has infected the computer so badly that you are not able to run a virus scan, there are still methods to remove the virus. In this post I will share one such useful trick.

Read the rest at Trouble Fixers