Archive for the ‘PC World’ Category

Reliability and Service: Technology’s Most (and Least) Reliable Brands

March 12, 2011

From PCWorld.com

When you buy a new PC, camera, printer, or TV, you want a dependable device from a manufacturer that’s committed to supporting its customers. We asked 45,000 readers and found out which companies you can really trust.

Every year, consumers purchase millions of computers and peripherals. And every year, millions of those devices break down.

For anyone who plans to buy a piece of hardware, the overall reliability of a vendor’s products and the quality of its service are important considerations. Unfortunately, much of the information that people use in deciding which product to buy is fragmentary and anecdotal–not the kind of data you’d want to base a three- or four-figure decision on.

To obtain some hard data about which vendors have done the best job over the past year, we recently polled approximately 45,000 visitors to PCWorld.com, asking them about the mechanical soundness of their tech products–laptop PCs, desktop PCs, HDTVs, digital cameras, and printers–and about the quality of the tech support they received when those products required service. For similar evaluations of smartphone vendors, see “The Smartphones You Can Rely On.”

Perhaps the most surprising thing about our most recent survey results is how closely consumer opinions about reliability and service this year match those we reported last year.

Read the rest at http://www.pcworld.com/article/187407/reliability_and_service_technologys_most_and_least_reliable_brands.html

The Tech Brands You Can Trust

March 12, 2011

From: PCWorld.Com

Every year PCWorld polls its knowledgeable readers to see which companies are providing the best tech support and service. The results of our latest exclusive survey of 79,000 tech aficionados reveal some welcome improvements and some familiar shortcomings.

Device manufacturers spend billions each year on designing, marketing, and advertising their products. That’s what they need to do to get you to the counter to buy.

But how many of them are willing to spend the money it takes to ensure that their products hold up after the sale has been made, and to service the product if it breaks?

Those are important questions for customers to ask before they buy–and the key questions of our annual Reliability and Service Survey. Each year we survey thousands of our readers to find out which hardware manufacturers have the best–and worst–product reliability and customer service and support.

This year’s response was unprecedented: 79,000 of you rated the tech products you use. With such a large pool of survey data, we learned a great deal about the companies that make laptops, desktops, smartphones, HDTVs, cameras, and printers. Here’s the mile-high view of what we found.

–Put simply, products made by Apple, Asus, Brother, and Canon are typically reliable and well supported.

–Products made by Dell and Hewlett-Packard often aren’t, especially if you’re a home user.

–Laptops are slightly more reliable than before, and have fewer serious problems than desktops.

–Business PC customers are generally more satisfied than their consumer counterparts.

And there’s much, much more.

After you read this article, you may want to jump to PCWorld’s Facebook page, where readers can add their own stories of product reliability and vendor service.

Read the rest at http://www.pcworld.com/article/211074/the_tech_brands_you_can_trust.html

112 Best Free Downloads, Sites, and Services: The Full List

July 20, 2010

From PCWorld

Here’s our entire collection of the best free downloads, sites, and services available today, sorted by category.

Want to correct Windows problems, make your PC or mobile phone more capable, and get things done faster online–all without opening your wallet? Check out these 112 incredibly useful, incredibly free downloads, sites, and services.

This year, we divided our picks for the Best Free Stuff into 17 categories, listed below. If you can’t decide where to start, take a look at the greatest hits–some of the classics we’ve spotlighted over our 15 years of picking free apps, services, and sites. Or try a few of our favorite social networking and video assistants, programs and services we couldn’t have even imagined that long ago.

Of course, we also have selections in popular categories such as PC customization, security, and productivity, as well as photo and system utilities, lifestyle enhancers, timesavers, and more.

Read the rest @ PCWorld

A Couple Of Things From PCWorld.com

March 3, 2010

112 Best Free Downloads, Sites, and Services: The Full List
Here’s our entire collection of the best free downloads, sites, and services available today, sorted by category. Want to correct Windows problems, make your PC or mobile phone more capable, and get things done faster online–all without opening your wallet? Check out these 112 incredibly useful, incredibly free downloads, sites, and services.

Read the rest at PCWorld

How to Stop 11 Hidden Security Threats
Antivirus software and a firewall alone can’t guarantee your safety. Here’s how to foil the latest crop of sneaky attacks and nefarious attempts to steal your data. Do you know how to guard against scareware? How about Trojan horse text messages? Or social network data harvesting? Malicious hackers are a resourceful bunch, and their methods continually evolve to target the ways we use our computers now. New attack techniques allow bad guys to stay one step ahead of security software and to get the better of even cautious and well-informed PC users.

Read the rest at PCWorld

Reliability and Service: Technology’s Most (and Least) Reliable Brands
When you buy a new PC, camera, printer, or TV, you want a dependable device from a manufacturer that’s committed to supporting its customers. We asked 45,000 readers and found out which companies you can really trust. Every year, consumers purchase millions of computers and peripherals. And every year, millions of those devices break down.
For anyone who plans to buy a piece of hardware, the overall reliability of a vendor’s products and the quality of its service are important considerations. Unfortunately, much of the information that people use in deciding which product to buy is fragmentary and anecdotal–not the kind of data you’d want to base a three- or four-figure decision on.

Read the rest at PCWorld

Can You Trust Free Antivirus Software?

August 31, 2009

Lots of companies offer software that’s supposed to stop worms, viruses, and other malware for free. We tested nine such security programs to find the ones you can really depend on.
Free antivirus programs vary just as much as paid security programs do in the quality of their protection. And frugal computer users on the hunt for no-cost antivirus software–already faced with tons of options–will have even more to choose from when new free offerings from Microsoft and Panda join the programs currently available from Alwil (Avast), AVG, Avira, Comodo, and PC Tools.

Read the rest at PC World

10 Free, Must-Have Windows Security Downloads

July 9, 2009

Put an end to prying eyes, bad guys and sneaky spies with free software for Windows that can help protect your privacy and security. To use an Internet-connected computer is to be insecure and place your privacy in danger. Spyware, viruses, Trojans and assorted malware are everywhere on the Net, trying to hop onto your PC and cause damage. Snoopers want to get at your personal information for nefarious purposes, such as identity theft.
Operating systems of all kinds are under assault, but the prime target is Windows, because the vast majority of PCs worldwide use that operating system. If you use Windows, hackers have you in their cross hairs.

Luckily, there’s plenty of free software for Windows that can help protect your privacy and security. I’m not talking about anemic, underpowered applications. I’m talking about industrial-strength tools that can do everything that expensive security software does.

Read the rest at PC World

101 Great Free Sites and Downloads You’ve Probably Never Heard Of.

March 24, 2009

We scoured the Internet to come up with 101 innovative, entirely free downloads and services. Don’t miss our Best Bets.

In these tough times, the notion of free becomes more attractive than ever.

We’ve sifted through the Web to find and test 101 of the best free downloads and services out there. We concentrated on utilities and other helpers that can rev up your smartphone’s performance, streamline your social networking experience, and tame your PC while bending Windows to your will.

Our also list targets great productivity pumpers, security boosters, PC enhancers, and browser builders. But this list isn’t all deadly serious: We also pinpointed the best no-cost ways to find and manage video, and to do much more with your digital photos and music.

Read the rest at PC World

Read the list here

23 Things to Do With a Thumb Drive

February 17, 2009

Put your USB drive to work as a portable desktop, PC recovery kit, entertainment platform, and more.

Once known as simple little gizmos that were basically just modern replacements for floppy disks, USB flash drives have suddenly grown up. You can now replicate your desktop environment, encrypt files on the fly, and even rescue your PC with one of these formerly modest devices. Here are some of the coolest things you can do today with the innocuous-looking thumb drive on your desk, as well as details about some particularly useful new drives.

In This Article:
Your Desktop in Your Pocket
Box: Pocket Gaming Without a PSP
Safe From Prying Eyes
Box: Itty-Bitty Linux
Create a Cleaning Kit for Spyware-Infected PCs
Box: Trek With Books, Not a Backache
When Speed Is King, Flash Flies
Box: Free, Easy File Syncing
Revive Your Crashed PC
Box: Tunes on Wheels

Read the rest at PC World.